Amidst concerns surrounding its parent company in China, Neta Auto assures Indonesian consumers that its business operations remain stable and unaffected. The company issued an official statement guaranteeing the continuation of normal operations, including reliable after-sales service and attractive offers for customers.
Neta Auto Indonesia is actively expanding its market reach across the archipelago.
Neta Auto Indonesia: Operations Remain Normal Despite Parent Company Concerns
Daftar Isi
PT Neta Auto Indonesia has confirmed that its daily operations continue as usual. This includes maintaining its commitment to customer service and after-sales support.
The company emphasizes its ongoing efforts to expand its market presence and provide high-quality electric vehicles to Indonesian consumers.
Extensive Dealer Network and Future Expansion Plans
Currently, Neta boasts a network of 10 3S (Sales, Service, Spare Part) dealerships spread across major Indonesian cities.
These dealerships are operational and functioning normally, ensuring accessibility for customers needing sales, service, or spare parts.
In the Jabodetabek area (Jakarta, Bogor, Depok, Tangerang, and Bekasi), dealerships are located in Tebet, Pos Pengumben, Pluit, and Bekasi.
Outside Jabodetabek, Neta has established a presence in Bandung, Medan, Pekanbaru, Sukabumi, Makassar, and Manado.
Neta is actively pursuing further expansion into strategic cities such as Semarang, Solo, Surabaya, Yogyakarta, Bali, Lombok, and several areas in Kalimantan.
Several new dealerships are slated to have their grand openings in the near future.
Commitment to Indonesian Market Growth
Managing Director of PT Neta Auto Indonesia, Zhu Wenbin, stated that the company is committed to its long-term presence in the Indonesian automotive market.
Neta recognizes the significant potential for growth in Indonesia’s electric vehicle market and aims to actively participate in its development.
The company plans to continue investing and expanding its business in Indonesia, with a focus on increasing its dealer network across the country.
Comprehensive After-Sales Service and Attractive Guarantees
To solidify its commitment to the Indonesian market, Neta has forged strategic partnerships with prominent dealer networks.
This collaboration aims to deliver comprehensive and high-quality 3S (Sales, Service, Spare Part) services to customers nationwide.
Neta aims to make accessing information, test driving vehicles, and receiving reliable after-sales service more convenient for Indonesian consumers.
As part of its commitment to optimal after-sales service, Neta offers free spare parts and service up to 50,000 km or 5 years (whichever comes first) for its Neta V and Neta X models.
Additionally, Neta provides a Lifetime Warranty for three key components: the High Voltage Battery, Drive Motor, and Motor Control Unit. This lifetime warranty is valid until December 31, 2025, for Neta V and Neta X purchases.
These initiatives demonstrate Neta’s dedication to providing peace of mind and added value to its Indonesian customers.
Neta’s continued operations and expansion plans in Indonesia underscore its confidence in the country’s electric vehicle market and its commitment to long-term growth within this dynamic sector. The company’s proactive approach to customer service and comprehensive warranty programs further strengthens its position as a key player in the Indonesian automotive landscape.
